FAQ's

What can I expect from an initial consultation?


At your first consultation, our practitioners will discuss your main concerns and note down any relevant medical history. Further questions about your energy levels, sleep, appetite, diet, and stress levels may also be explored. Your practitioner will also have a look at your tongue and feel your pulse as they reflect the body's physiology and health status. From there, a TCM diagnosis is made and a treatment plan is formulated for you. This may include acupuncture, herbal medicine, massage, dietary recommendations or lifestyle changes.

How long does each session last for ?

Each treatment including consultation is 35 - 45 minutes. 

We suggest you leave 45 - 60 mins out of your schedule so you can relax during your session. 

Do I need to book ? 

We definitely recommend booking an appointment over the phone or in person. 

Covered by private health insurance ?

Yes, acupuncture, remedial massage and Chinese herbal medicine consultations are covered by private health insurance

Please note any herbal or retail products cannot be claimed. 

Where is your clinic located ?

We are outside the sliding doors near Norwest Growers (Ground floor) in Castle Mall Shopping Centre.